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Subscription & Refund Policy

Last Updated: 13/03/2026

1. Subscription & Auto-Renewal

When you subscribe to one of our plans, your subscription will automatically renew at the end of each billing period at the then-current price, unless you cancel before the renewal date. By subscribing, you authorize us to charge your payment method on a recurring basis.

2. Pricing

Subscription pricing varies by quiz and selected plan. The exact price, billing frequency (weekly, monthly, or annual), and any applicable trial period are clearly displayed on the checkout page before you confirm your purchase.

3. Free Trial

Some of our plans may include a free trial period. The duration of the trial and the subsequent subscription price are clearly displayed on the checkout page before you confirm your purchase. If you do not cancel before the trial period ends, your subscription will automatically convert to a paid subscription and your payment method will be charged at the price shown at checkout. You may cancel at any time during the trial period at no cost.

4. How to Cancel

You may cancel your subscription at any time using one of the following methods:

  • Self-service: Visit the Customer Portal (a link is included in the payment receipt email sent after your purchase) and follow the on-screen instructions to cancel.
  • Email: Contact us at [email protected]
  • WhatsApp: Message us at +447774465178

Cancellation will take effect at the end of your current billing period. You will continue to have access to the service until the end of the period you have already paid for.

5. Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

6. How to Exercise Your Right

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email). You may use the contact details provided below.

7. Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

8. Changes to Pricing

We reserve the right to change subscription fees. You will be notified in advance before any price change takes effect for your next billing period.

9. Contact Us

If you have any issues with your purchase, wish to cancel your subscription, or request a refund, please contact our support team at [email protected] or via WhatsApp at +447774465178.